http://ow.ly/7NIue
An article by Lauren Dugan on the mediabistro.com website.
This article discusses the Federal government's use of social media networks, and the ability that private citizens have to monitor that activity.
The article states, "Expert Labs has created a Federal Social Media Index, a dashboard that measures how 125 federal departments are using Twitter, so you can turn the tables and keep tabs on what they’re doing.
The Federal Social Media Index ranks which federal agencies are doing the best job on Twitter. It offers a snapshot view of how active all of the 125 agencies in the Index are, as well as detailed information about the most engaged. The Index is updated weekly." Links to the referenced Index are provided in the article.
Expert Labs, the creators of the Index, are quoted as saying, "“While it’s obvious the federal government’s embraced social media on Twitter and Facebook, each organization uses them in different ways and it’s tricky to tell who’s doing it well. Some use it for press releases alone, while others are soliciting opinions from the public and replying constantly.
Our hope is that the FSMI helps bring the people behind these accounts together, helping them learn from each other’s efforts, as well as informing any future agencies getting ready to make the plunge.”"
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