“A client recently asked SRM Legal about using Clearwell on Apple products. Clearwell currently offers the “iClearwell” app, for use by Administrators on the iPhone and iPad. iClearwell allows users with Case or System Administrator access to monitor the progress of Jobs (export, processing, etc.), view active user sessions, and general Case status. Clearwell continues to innovate as part of Symantec, and hopes to bring defensible, secure review capabilities to mobile devices in the near future.”
Unfortunately if you have an iMac or Apple laptop, using Clearwell can be difficult. The main issue is that none of the Apple browsers will truly support Clearwell. The Clearwell software was designed to run on Internet Explorer, and certain components of the software also rely on Active X, both of which are not supported by Apple. If you want to run Clearwell on your Apple computer or Macbook you will need to install a program called “Parallels”, which will then allow you to install and run windows based programs on your Mac. I hope this helps all you Apple fans out there.
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