http://www.law.com/jsp/lawtechnologynews/PubArticleLTN.jsp?id=1202555603419&thepage=1
An Article by Craig Ball on LAW.com
This article discusses how lawyers are woefully unprepared for the difficulty of search in electronic data discovery and how Search fails in two, non-exclusive ways: The first being the query will not retrieve the information you seek, and the second being the query will retrieve information you didn't seek .Keyword search followed by human review is standard operating procedure in EDD today— in part because linear search is mistakenly considered the safest course.
The problem is Linear search is time-consuming, expensive and doesn't work well. People make search and assessment errors, and making lots of searches and assessments, they make lots of errors. Mistakes can be subtle and hyper-technical, but most are not. Below is a list provided by the author of the 10 boneheaded mistakes that can kill a search.
1. Searching for someone's name or email address — In his or her own email.
2. Assuming the tool can run the search.
3. Not testing searches.
4.Not looking at the data.
5.Igonoring exceptions list.
6. Assuming that deduplication solves the problem.
7. Reviewing 50 custodians when 5 will do.
8. Failing to search for common name variations.
9.Neglecting to run search terms against file and folder names.
10.Failing to rapidly react to the problems you encounter.
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